Privacy Policy

This Privacy Policy describes how TrimGleam collects, uses, and protects your personal information when you visit or make a purchase from www.trimgleam.com. We are committed to respecting your privacy and ensuring transparency in how we handle your data, in compliance with both Turkish and European data protection regulations (GDPR).

📌 1. Who We Are

This website is operated by TrimGleam, a brand specializing in beauty and personal care products. Our business operates from Istanbul, Turkey and delivers across Turkey and the European Union. You can contact us at:

Email: support@trimgleam.com
Phone: +90 123 456 7890
Address: TrimGleam, Istanbul, Turkey

🔍 2. What Personal Data We Collect

  • Order Information: Name, billing address, shipping address, phone number, email, payment method (last 4 digits only)
  • Device Information: IP address, browser type, device type, time zone, cookies
  • Usage Data: Pages visited, products viewed, time spent on site, referral source
  • Marketing Preferences: Email opt-ins, language, region

🛠️ 3. How We Use Your Information

  • To process and deliver your orders
  • To communicate with you regarding orders, support, or updates
  • To send newsletters and offers (only with your consent)
  • To analyze traffic, improve performance, and enhance user experience
  • To prevent fraud and enforce security

💳 4. Payment & Data Protection

All payments are securely processed via Shopify Payments, Stripe, PayPal, or local cash-on-delivery partners. Your full card information is never stored on our servers. Payment data is encrypted and handled in compliance with PCI-DSS standards.

🤝 5. Third-Party Services

We only share your data with third parties essential to our operations:

  • Shopify: Our e-commerce platform
  • Shipping partners: Aras Kargo, Yurtiçi Kargo, DHL, or local couriers
  • Email tools: Klaviyo or similar platforms (for email marketing)
  • Analytics: Google Analytics, Facebook Pixel (anonymized tracking)

We do not sell, rent, or trade your personal information under any circumstances.

⚖️ 6. Your Data Protection Rights

If you are a resident of Turkey or the EU, you are entitled to:

  • Request access to your personal data
  • Correct or update inaccurate data
  • Request deletion ("Right to be forgotten")
  • Withdraw consent for marketing at any time
  • Lodge a complaint with a local data protection authority

To exercise your rights, please contact us at support@trimgleam.com.

🍪 7. Cookies & Tracking

We use cookies to:

  • Remember your preferences and cart
  • Analyze traffic and site behavior
  • Provide a smooth, personalized experience

You can disable cookies in your browser settings at any time.

🔄 8. Data Retention

We retain your order information for our records unless you ask us to delete it. Certain legal or accounting obligations may require us to keep specific data for a longer period.

📆 9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review it periodically.

📞 10. Contact

For any questions regarding this Privacy Policy, or to exercise your rights, please contact:

Email: support@trimgleam.com
Phone: +90 123 456 7890
Address: TrimGleam, Istanbul, Turkey

Last updated: May 2025